Articles tagged with ‘usability’

PamFax for Android updated – version 1.0.1 available

Today we released our first update for PamFax for Android. Based on the feedback collected and further usability testing we implemented several changes:

  • Fixed several crash bugs
  • Improved application performance
  • Significantly improved work-flow & added automation
  • Added notification when a fax is pending to be sent
  • Added exit button to quit PamFax
  • Added info button with version information
  • Added support for lower screen resolutions (e.g. 240×400 in Samsung Galaxy3)
  • Smaller fixes and optimizations

The login screen was changed. There is now an explanation of how PamFax works and what you get when you sign up.

Once you have logged in with your PamFax user name or signed up for a new account you will see the PamFax main screen which looks very similar to the other applications (Windows, OSX, Linux).

Sending a document is very simple. PamFax Android will now automatically ask you what you want to send to whom. The workflow is the same as you are used to with all other PamFax applications and the PamFax Portal. No need to learn a new application!

We hope you enjoy the update. Several people were affected by crashes in the 1.0 version and these should be now resolved.

The next version of PamFax for Android will have an option to send documents from online storage platforms like Box.net, Dropbox and Google Docs. Stay tuned for the next version!

More details and download in the Android Market.

PamFax usability and API updates released

Today we released a few usability updates for PamFax 3.0. Since launch end of May, we have received some user feedback that it was hard to understand how PamFax works and how to sign up. Based on this feedback we mainly have redone the account creation and login screens. The social login has been improved too. The home page has seen an update as well to make clearer how PamFax works and how to sign up.

In the PamFax API we made some small fixes to address issues we found since we went live.

Blog article – Review of the Online Service PamFax by Vincent Roman

Vincent wrote an excellent review on the PamFax service. The review was published end of May, right after we upgraded our platform to PamFax3. At the time the review was written we were still sorting out some technical post-migration issues.

Vincent mentions that the PamFax service has variable speed, this is something I’d like to clarify. After the lauch of PamFax3 we indeed had some performance issues, but these were related to the new hardware environment in which PamFax3 operated. As a result we did not see the anticipated performance stability compared to PamFax2.

This issue was quickly resolved and we have since not had any performance issues, fax delivery is fast and reliable.

We are also looking at how we can improve our online communication strategy and extend it beyond the occasional product announcement. Point taken!

We’d like to thank Vincent for his review and, especially as he is a web designer, for the positive feedback on the user interface and usability.

Link to the article: http://www.vincentroman.com/blog/review-of-the-online-service-pamfax

All new shiny Pamela.biz website

We have updated the Pamela website www.pamela.biz to a complete new look:

new Pamela website

We made the whole site much nicer then it was before and improved the usability a lot. It’s now much easier to get the information you are looking for about Pamela and to download and then order Pamela.

The website is now also available in german. If your browser is set to german, the page will automatically open in german. But you can also switch between the languages in the bottom right corner.

Any comments are welcome.

PamFax performance update released

Today we released a PamFax server update which addresses some performance and usability issues we have seen. This update does not require you to re-install PamFax.

ChangeLog PamFax Server 2.0.11.x

  • Feature: New links to check if your area code is available for a fax-in number (www.pamfax.biz/en/introduction/fax-number)
  • Change: Improved rates calculation on www.pamfax.biz/rates
  • Change: Deleted and unpaid faxes are not shown in portal anymore
  • Fixed: Bug in document upload module
  • Fixed: Bug in selectfile when cancelling open-file dialog
  • Fixed: Bug where you could purchase a PamFax Pro Plan and not select an area code on the shopping checkout page

mcePhone 3.0 Beta 1 available

Be one of the first to test the new mcePhone for Skype Beta 1! This complete overhauled version 3 brings Skype chats and video calls to your TV using Microsoft Media Center (2005 or Vista). We have spent large efforts on improving the user interface and usability of mcePhone. Just download and try out the new version here:

You can get a quick impression of the new user interface in the YouTube video of mcePhone for Skype 3.0.

Be aware that there are still edges and problems in this beta version. Just let us know what you think or if you experience any problem. Our contact form is the best way to submit any feedback about mcePhone.