Articles tagged with ‘sidebar’

PamFax update to 2.0.10.16 released

Today we released a pretty significant update which bumps up the version to 2.0.10.16. The main focus is performance and stability improvement. Below a list of the changes. The server part requires no update on your computer. The PamFax Windows version does require a manual download and install if you are effected by the issues listed here.

Changelog:

PamFax Server Platform 2.0.10
Fixed: Removed flash document uploader for improved reliability
Fixed: Macintosh application could hang when uploading same file again
Fixed: Issues from error logs and automatic reporting. Improved stability
Fixed: Bug when hovering on submenu-items in portal
Fixed: Missing prices/countries on rates page in PamFax Portal
Fixed: Display of incorrect Skype country for some Macintosh users
Fixed: Hopefully fixed bug with pending faxes where payment was done after the fax was submitted
Change: Changed zone calculation for service and mobile numbers
Change: Added notification settings explanation
Change: Unpaid faxes are deleted after 3 days (was 30 before)
Change: Removed some fax-in area codes (provider related, service level could not be guaranteed)

PamFax application 2.0.x.16 (PamFax Windows only)
Fixed: Installer no longer flashes but downloads all files at once
Change: Removed check if Flash is installed
Change: Updated scanner module with better scanner support
Feature: Availability of a full install package which does not download anything (Link: http://www.pamfax.biz/PamFaxFullInstaller.exe)

Vista Sidebar Gadget 2.0.0.11
Feature: Added PamFax inbox so you can see incoming faxes
Feature: Added auto-update function
Fixed: Occasional disconnect with “server error”

PamFax Vista Sidebar Gadget + Skype Developer Days 2008 + TapiRex update

- The PamFax Windows Vista Sidebar Gadget was just published to the Windows Live gallery (see PamFax Gadget details page). Give it a try and experience a complete new feeling and comfort of sending faxes.

- In the next three days, Dick and myself will be in Athens, Greece at the Skype Developer Days 2008. This is a great yearly event and always a great opportunity to meet the Skype staff and a lot of interesting people working with Skype. After Prague, Czech Republic back in 2007 and Tallin, Estland in 2006, we are really looking forward to visit Athens this year for this event.

- TapiRex updated: We finally managed to update TapiRex to version 1.7.2. This update fixes some problems like the error message after wakeup, reverse lookup in Canada, …
Just download and install the newest version from the downloadpage.

We also started an experiment with Open Source: the next version of mceTapiRex has been published as Open Source. We have uploaded the complete source code of the current development version of mceTapiRex V2 to CodePlex: Open mceTapiRexV2 on CodePlex. We hope that many developers join us to develop this very nice TapiRex plugin to the next stage. If this works well, we can start thinking of making other components of the TapiRex system open source…

Major PamFax update released

After months of work and testing, we released a major PamFax update yesterday. We worked hard to upgrade the whole system to a new framework “under the hood”. This enables us to add new features better and a lot faster in the future.
But we also added some new features for you:

  • PamFax Business Control Panel: With the PamFax Business Control Panel (also called “BCP”), you can group multiple PamFax users together and control the credits of these users from one account. This is perfect for companies, where only one user buys all the PamFax Credit and controls how many credit the employees get. You can manually send PamFax Credit to the users of your BCP and also set a minimum amount of PamFax Credit your BCP users need. So now, your employees never run out of PamFax Credit and do not need to hassle with payments on their own; all payments can be done through one administrator Pamfax account.
  • PamFax Vista Sidebar Gadget: With this gadget, you can see the status of your last faxes, access the PamFax Portal very quick and even start sending a fax more easy:

  • Send to more recipients at once: you can now send a fax to more then 1000 recipients at once. The “multiple recipients” input box now allows to add more numbers and PamFax processes these recipient numbers much, much faster. Sending ads or invitations to lots of recipients is now a breeze with PamFax!
  • New installer: We heard your requests about a more flexible installation and improved the PamFax installer: you are now able to select if you want to add desktop icons, install the PamFax printer driver and/or add the Microsoft Office toolbar buttons while installing. The installer is now localized to the major languages as well. So you should feel more comfortable when installing PamFax.
  • Use Amazon payments worldwide: You can now use your credit card or other payment data stored in your Amazon account to pay for your faxes in PamFax from all over the world. This feature was introduced in PamFax only to US-citizens some time ago and is now available to everyone. Amazon payments is a very nice payment option, as there is no minimal payment amount and as it’s very secure: you do not have to give us any credit card data if you don’t want to. The payment is handled by Amazon, the faxes are processed and sent by PamFax.

We also analyzed hundreds of logs, test reports and requests to improve PamFax in a lot of minor functions. PamFax should be more stable than ever now and work faster then before.

The website was also updated: all screenshots and texts are up-to-date and the rates-page now also shows all the possibilities from the webshop and lets you select your currency. The FAQ system is currently overworked as well: expect a very flexible modern system that allows you to find the answers to your questions very easy. This will be updated on the website shortly.

Just let us know if you have any issues or other feedback.

Happy faxing!

PamFax now integrated in Facebook and Salesforce.com

We have just added some very interesting enhancements to PamFax: Integration of PamFax into Facebook and Salesforce.com.

In Facebook, you can now see your fax history with status of your latest faxes and even start a new fax very easy. If you want to see if a fax was delivered, it’s now only one click away:

In Salesforce.com, the integration goes much further: You not only have the fax history embedded in Salesforce, but you also have the ability to start a fax from any Contact, Account, User or Lead! So no more copy&paste to send a fax to one of your contacts, as PamFax starts with name and fax number prefilled and you only have to select what you want to fax and then send the fax.

And another integration is currently in development: A Windows Vista sidebar gadget. With this gadget, you have your latest faxes and fax status right on your desktop so you can check their status very easily. As with the other integraton tools, you can simply access your PamFax Portal or start a new fax with a single click. This will be available shortly.

Enjoy this new faxing comfort and please let us know what you think.

More PamFax features available!

We released a new server update and this time also an update for the local PamFax Extra application (available in Skype under Tools, Do More).

The highlights of the update are:

  1. Redesigned first page in PamFax application for easier start.
  2. Resend fax option added to portal. This is nice as it allows you to resend failed faxes easily.
  3. Added more conversion server power.
  4. If a document can not be converted to PDF due to issues in the document, there is now a gracious refund process.
  5. Fixed a Vista UAC issue when Skype is started by PamFax after installing PamFax.

Besides the above we also did the normal set of minor bug fixing and improvements here and there.

Some screenshots:

Your PamFax application will be auto-updated once Skype have released the new version to the Skype Extras Gallery.

Very soon we will be posting about another cool new function we will be adding. This time it will be about integration of PamFax in Facebook, Salesforce.com and in the Vista SideBar. Stay tuned!

PamFax growth stronger and stronger

We have reached the 35.000 user mark. This means our growth is strong and the user base in growing proportionally. The number of new users per day is increasing too. When we started back in August 2007 we had about 30 new customers per day and now we are coming close to 300!

We see the user base growing as well as the number of processed fax jobs/sent pages.

We are constantly monitoring the system and customer feedback and apply the learnings to new releases. We have done a lot to provide better and clearer feedback to PamFax users regarding error situations and how to resolve them. This results in higher success rates and a better customer experience. To be able to provide easier feedback, we have started a poll section of the forum where you are able to easily provide feedback to some thoughts we have. Help us improve PamFax here.

Another topic for us is integration. We think that PamFax users will want to have access to PamFax from other applications as well. So currently development is working on integrating PamFax in Facebook, Salesforce.com and in the Vista Sidebar. The integration will focus on providing information currently available in the Portal in other platforms. This will enable a PamFax user to have an overview of his fax account from multiple locations. Stay tuned for more information.