We have released a server update for PamFax. In this release we have mainly focused on increasing the performance even further. This includes improvements to the website, the server backend and significant speed improvements of the PamFax system itself.
The changes in this server-side update are:
Bugfix: Fixed a button display issue when using Opera to access the Portal
Bugfix: Sometimes a +0 was shown as sender in history list
Bugfix: Minor issues related to Portal login addressed
Bugfix: Unable to delete an unpaid fax
Feature: Added a “Logging you in” message after signing in (PamFax application only)
Feature: Password length feedback provided (when too short or too long)
Feature: Added the ability to add notes to a sent fax
Feature: Full name of purchased products are now shown in the PamFax Portal
A big new feature we added in this release is the “Recommend PamFax” option. We had this feature in PamFax2 but wanted to improve it and make it more attractive for our users. So, it took a while before we completed with this task.
You can recommend PamFax to your Skype contacts (as in PamFax2) and as new options we added Facebook, Twitter, email and promotion via a personalized link. This will enable you to recommend PamFax to different sets of user groups or just place the link on a blog site, etc. And the best thing of all is that for each user who signs up with PamFax we add one free fax page to your account automatically!
Note that server-side updates do not need a new installation of your PamFax application.
We are already working on the next release which will be a “feature release”. Our main focus with 3.0.5 is adding support for Dropbox, Box.net and Google Docs. We will provide seamless integration to your favorite document system allowing you to send any document from PamFax very easily. Stay tuned for more news as we get closer to a release (possibly even this year)!
We hope you like this update and enjoy using our service.
Written by Dick on 12. November 2010 in category PamFax
PamFax for Android has been released: Now you can send faxes directly from your Android Phone (Android 1.6 or better) and also access your faxes you have sent or received. Here are some impressions (click to enlarge):
PamFax App for Android is totally free as all our PamFax software tools are. You only pay the fax pages that have been successfully sent.
PamFax client updated to 3.0.0.3: A new version of the client software application for Windows, Mac OS and Linux has also been released today. Beside some minor bugfixes, this update brings drag&drop support: simply open PamFax and drop all the files you want to fax on the PamFax window and they will be added to the fax.
Today we released a few usability updates for PamFax 3.0. Since launch end of May, we have received some user feedback that it was hard to understand how PamFax works and how to sign up. Based on this feedback we mainly have redone the account creation and login screens. The social login has been improved too. The home page has seen an update as well to make clearer how PamFax works and how to sign up.
In the PamFax API we made some small fixes to address issues we found since we went live.
Written by Dick on 17. August 2010 in category PamFax
Vincent wrote an excellent review on the PamFax service. The review was published end of May, right after we upgraded our platform to PamFax3. At the time the review was written we were still sorting out some technical post-migration issues.
Vincent mentions that the PamFax service has variable speed, this is something I’d like to clarify. After the lauch of PamFax3 we indeed had some performance issues, but these were related to the new hardware environment in which PamFax3 operated. As a result we did not see the anticipated performance stability compared to PamFax2.
This issue was quickly resolved and we have since not had any performance issues, fax delivery is fast and reliable.
We are also looking at how we can improve our online communication strategy and extend it beyond the occasional product announcement. Point taken!
We’d like to thank Vincent for his review and, especially as he is a web designer, for the positive feedback on the user interface and usability.
Today we released an update to the PamFax server platform and the downloadable applications.
Since the launch on May 17th we have been closely monitoring the system. We have done a few hotfixes since then and today released a bigger update addressing some things we’ve noticed the past 9 weeks.
As the updates are server side there is no action required, you will benefit from the changes automatically. On the application side there are two issues which might affect you. If you have these issues you should download PamFax and re-install as this time we do not auto update every user.
In the local application we fixed the following issues:
fax.exe crashes after sending a fax with PamFax printer
Fixed issue when a temporary file is corrupt this results in mini window at start of PamFax
On the server side we have made the following changes:
Further improved performance with fax sending
Removed flash uploader module. New module is HTML5 or HTML based to address compatibility issues
Clicking on “Details” in sent fax history would occasionally not show anything
Fixed an issue where the sent fax preview is not shown in the detail view of a fax
Added a function and made two fixes to the PamFax API
Several minor issues and stability fixes
The current server version is 3.0.3.x and the clients all are 3.0.x.2 – so when you use PamFax you will now see 3.0.3.2 as version number.
Written by Dick on 28. July 2010 in category PamFax
We are proud to announce an upcoming addition to the PamFax family of applications and supported operating systems.
We started with PamFax for Windows in 2007, added Mac OSX and Linux last year and now will soon add PamFax for Android.
Why Android? The main reason is the fact that the OS is open and allows for access to local data. This means that PamFax for Android is able to access PDFs and other documents stored on the Android device.
Development is currently ongoing and we hope to have a beta ready in June with the target to launch PamFax for Android in July. PamFax for Android will support Android 2.2 which has just been released.
You may ask, what about iPhone or Blackberry? As iPhone does not allow access to local stored documents we are focusing on the area of application integration on the iPhone platform. An example is a document management/storage application or an application which takes a picture of a document and then can send this as a fax document.
On the Blackberry side we are starting the investigation to see if a PamFax application makes sense. The fact that Blackberry targets the same market as we do with PamFax might make offering a PamFax application an interesting option.
Written by Dick on 28. May 2010 in category PamFax
Those using PamFax with a scanner have noticed a very annoying message after upgrading to PamFax3. The scanner driver pointed you to a website to buy a driver. This was caused by an error in the driver we packaged with PamFax. We have resolved the problem and released an updated PamFax for Windows application (version 3.0.0.1).
If you are affected by this issue, please go to www.pamfax.com (yes, we now operate from a .com domain) and re-download the installer for PamFax and run it. This will then update the scanner driver to a non nagging version.
Note that the update is not automatically pushed to everyone.
Written by Dick on 26. May 2010 in category PamFax
Our hosting partner has done extensive research as to why the PamFax website and application is loading so sluggish, uploaded documents errored out and downloads/upgrades were partially incomplete.
As it turnes out one of the load balancer boxes (a hardware based lb) had a malfunction and this resulted in all these problems. Funny enough the logs of the load balancer did not show any irregularities. We’ve been switched over to another system and since then PamFax seems to work really well – as originally designed to do so!
The entire team wants to apologize for this issue as we know users were effected and could not send important documents. We worked hard to iron this one out as soon as we could.
We are now confident things are (yes, really are) back up and running. Thanks for your understanding in hanging in there with us.
Written by Dick on 25. May 2010 in category PamFax
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