At noon yesterday (Friday), we suddenly had a power outage in the whole office. The fuse always jumped out when we turned on more then 3 PCs or servers. As the painters are still working on painting the rooms, we first suspected them to have done something wrong. But they didn’t. After 2 hours searching for the problem, the electrician arrived and started searching for the problem. All employees went home as there was no work without any power.
At that point you really get hit hard by reality again and that you can’t do anything in our job without internet and power.
After another 2 hours, the electrician found the problem: a new lamp that was just attached the day before in the corridor had some cabling issues that only came out now as the lamp was switched on the whole day and got warm. If we would have not had this lamp on for so long, this problem might have never occurred!
So the guy who attached this lamp will get fired immediately! I will check twice when attaching the next lamp so such a thing could not happen again.
Yes, redecorating the offices can be a fun thing… 
Written by Christoph on 17. October 2009 in category General News
We have reached the 35.000 user mark. This means our growth is strong and the user base in growing proportionally. The number of new users per day is increasing too. When we started back in August 2007 we had about 30 new customers per day and now we are coming close to 300!
We see the user base growing as well as the number of processed fax jobs/sent pages.
We are constantly monitoring the system and customer feedback and apply the learnings to new releases. We have done a lot to provide better and clearer feedback to PamFax users regarding error situations and how to resolve them. This results in higher success rates and a better customer experience. To be able to provide easier feedback, we have started a poll section of the forum where you are able to easily provide feedback to some thoughts we have. Help us improve PamFax here.
Another topic for us is integration. We think that PamFax users will want to have access to PamFax from other applications as well. So currently development is working on integrating PamFax in Facebook, Salesforce.com and in the Vista Sidebar. The integration will focus on providing information currently available in the Portal in other platforms. This will enable a PamFax user to have an overview of his fax account from multiple locations. Stay tuned for more information.
Written by Dick on 29. May 2008 in category PamFax
The new build (.49) addresses not only some minor issues but more interestingly has a new recommend to a friend option. This is a function where, after you sent your fax, you can easily have PamFax send a Skype chat to your friends and once five people start using PamFax we will add a cash bonus to your account automatically. For every five new users you will get a bonus! So, the more you recommend the more bonus (cash) is added to your account.
Note that only people that do no yet have PamFax show on the recommendation contact list. Also people you already have recommended do not show again . To prevent overuse, the maximum contacts you can recommend to (per fax job) is ten.
Another great feature is the support of PamFax in the upcoming Skype toolbars. Take a look here. Pretty cool stuff, so download the beta toolbar and give it a go.
No client update is required, so just keep faxing away.
Written by Dick on 21. May 2008 in category PamFax
Say hello to our newest Team member: Florian. He will work as a developer in our german office, helping us to build applications and websites in PHP, MySQL, JavaScript, Ajax, …
Welcome aboard
Written by Christoph on 3. December 2007 in category PamConsult
We are looking for a new team member in our development-office in Ebstorf, Germany. If you are a software developer with experience in development of web-applications (PHP, HTML, CSS, JavaScript) and perhaps did some development in C#, and you looking for a new chance to work in a highly motivated team in a young company, you might take a look at the job description.
Need more info? Feel free to contact us.
Written by Christoph on 20. November 2007 in category PamConsult
So the guy who attached this lamp will get fired immediately! I will check twice when attaching the next lamp so such a thing could not happen again.
