Scendix Software (www.pamfax.biz), the provider of the cloud based fax solution called PamFax and InvisibleCRM (www.invisiblecrm.com), a technology provider of tools engineered to bridge the gap between enterprise and personal productivity applications, announced today that they have entered a partnership aimed to leverage PamFax functionality into SalesFolder product family, allowing users of SalesFolder to easily send and receive faxes from within native SalesFolder environment.
The new offering will allow users of SalesFolder for Salesforce.com and SalesFolder for SugarCRM to worldwide faxing of files, shared between users Desktop and Enterprise systems. “We are excited about extending the functionality of SalesFolder with PamFax.” said Dick Schiferli, Scendix Software CEO. “This is a real productivity boost for InvisibleCRM users with excellent ease of use to send any document as a fax.” he added.

“Isn’t it great to be able to not only store the invoice or agreement from my desktop directly to my CRM, but also fax it immediately to my client?”, said Vlad Voskresensky, CEO of InvisibleCRM.  “Our partnership focus is to bring that value for our users to improve the work efficiency, which is always our focus.”

About PamFax

PamFax is product of Scendix Software GmbH based in Germany. Founded 2006 as a subsidiary of PamConsult GmbH (consulting and development of Web 2.0 & standard applications), with the objective to offer Skype and eBay applications and B2B integration into other applications like Salesforce.com. Among the solutions offered are Pamela for Skype (www.pamela.biz) and PamFax (www.pamfax.biz). With our brand Jaast we provide Digital Home solutions for internet enabled TV sets. Currently our interactive eBay channel is in use by Philips, Sharp and Loewe TV sets. More information about Jaast at www.jaast.com. Additional information about the parent company, PamConsult GmbH, can be found at www.pamconsult.com.

About SalesFolder

SalesFolder is technology of InvisibleCRM, a technology provider of tools engineered to increase user adoption and ROI of enterprise applications by seamlessly integrating them into the way businesspeople work every day. These tools enable users to work with their customer and corporate information, without leaving their favorite applications – Microsoft Outlook, Lotus Note and the Windows environment. InvisibleCRM was named Cool Vendor by Gartner and was an “Under the Radar” winner in 2007.

Based on the PamFax3 technology we now have an API available so you can integrate all the PamFax features into your solution. Our own solutions also use the same API.

Usage of the API and the development environment is completely free of charge.

Applying for API access is very simple and is done on the developer page linked below. Once your application has been received, we give you access credentials to the sandbox environment. You have access to the documentation, can look at sample code and start the PamFax integration.

We have created a nice logo which you can use in your solution and marketing programs.

Further (technical and commercial) information and how to apply is written on the developer page at http://developer.pamfax.com.

As there is no integration between the forums and our helpdesk system, some technical questions ended up in the forums and our support staff was unable to manage them in a timely manner due to the lack of technical integration.

In the past months the traffic on our forums has decreased as the majority of our users use the helpdesk to submit questions.

We want to make sure all your questions get answered and so we have decided to disable the forums and focus fully on providing you our support via the main helpdesk platform.

We want to thank all users and moderators who have been supportive and active in the forums the past years.

We started with PamFax for Windows in 2007, added Mac OSX and Linux last year and now will soon add PamFax for Android.

Why Android? The main reason is the fact that the OS is open and allows for access to local data. This means that PamFax for Android is able to access PDFs and other documents stored on the Android device.

Development is currently ongoing and we hope to have a beta ready in June with the target to launch PamFax for Android in July. PamFax for Android will support Android 2.2 which has just been released.

You may ask, what about iPhone or Blackberry? As iPhone does not allow access to local stored documents we are focusing on the area of application integration on the iPhone platform. An example is a document management/storage application or an application which takes a picture of a document and then can send this as a fax document.

On the Blackberry side we are starting the investigation to see if a PamFax application makes sense. The fact that Blackberry targets the same market as we do with PamFax might make offering a PamFax application an interesting option.

2008 has been a fanstastic year for us. Some of the highlights…

• Increased revenue by more then 100%
• Completed company consolidation, all software products are now sold via Scendix Software GmbH and all consulting is concentrated in PamConsult GmbH
• Expanded our staff
• Improved our IT infrastructure for future growth
• Major PamFax infrastructure update done in January 2008
• PamFax reached 130.000 users
• In Q2 2009 we plan to release PamFax 2.0 with fax-in and Macintosh support (yeah!)
• Our Pamela for Skype products have seen great user growth with a total of over 5 million downloads
• Pamela for Skype version 4.5 is almost ready to go with exciting new functions and improvements
• Implemented a new and professional shopping platform on PamFax, Pamela and Scendix websites
• mcePhone, the Skype integration tool for Media Center, made it to version 3.0 and will be out of beta soon
• In June we received the Ebay Innovation Award for our Jaast for Wii solution which provides you with Ebay access from your Wii
• With our annual charity BBQ we raised €400 which we double to €800 and give half/half to the “Tafel” in Ebstorf and Freising. These are voluntary projects which provide food supply for poor(er) people.

It has been a fun year. We want to thank you for your continued support and are looking forward to an exciting and successful 2009.

Dick Schiferli & Christoph Bünger

Thanks to all users for using PamFax as their faxing solution and stay tuned for more exciting news around PamFax in the future!

This is a screencam of the complete overhauled version with new UI:

Unfortunately, Skype was unable to add an API to Skype in the past 3 years to give us access to the video of Skype calls directly, although we have asked and pushed hard for so long. As Skype video calls on TV was the most requested feature of mcePhone, we have invested a vast amount of time to make this possible even without any change from Skype’s side. With this new version, you will get fullscreen Skype video of the person you are calling on your TV and even see your video in the lower left corner (see ~1:30 in the video above).

Another very nice new feature is Skype chat integration: While you can still see the current media playing in the lower left corner of your TV (i.e. while the commercials are playing), you can chat with your friends and family. You even get a notification overlayed over your current media (TV, DVD, …) if a chat message comes in. With one click, you are in the chat conversation to answer the incoming chat message (see ~3:30 in the video).

We plan to make a beta of this new version available very soon to you. Be prepared to get a totally new feeling of Skype in your living room

Let us know what you think.

In Facebook, you can now see your fax history with status of your latest faxes and even start a new fax very easy. If you want to see if a fax was delivered, it’s now only one click away:

In Salesforce.com, the integration goes much further: You not only have the fax history embedded in Salesforce, but you also have the ability to start a fax from any Contact, Account, User or Lead! So no more copy&paste to send a fax to one of your contacts, as PamFax starts with name and fax number prefilled and you only have to select what you want to fax and then send the fax.

And another integration is currently in development: A Windows Vista sidebar gadget. With this gadget, you have your latest faxes and fax status right on your desktop so you can check their status very easily. As with the other integraton tools, you can simply access your PamFax Portal or start a new fax with a single click. This will be available shortly.

Enjoy this new faxing comfort and please let us know what you think.

The highlights of the update are:

1. Redesigned first page in PamFax application for easier start.
2. Resend fax option added to portal. This is nice as it allows you to resend failed faxes easily.
3. Added more conversion server power.
4. If a document can not be converted to PDF due to issues in the document, there is now a gracious refund process.
5. Fixed a Vista UAC issue when Skype is started by PamFax after installing PamFax.

Besides the above we also did the normal set of minor bug fixing and improvements here and there.

Some screenshots:

Your PamFax application will be auto-updated once Skype have released the new version to the Skype Extras Gallery.

Very soon we will be posting about another cool new function we will be adding. This time it will be about integration of PamFax in Facebook, Salesforce.com and in the Vista SideBar. Stay tuned!

We see the user base growing as well as the number of processed fax jobs/sent pages.

We are constantly monitoring the system and customer feedback and apply the learnings to new releases. We have done a lot to provide better and clearer feedback to PamFax users regarding error situations and how to resolve them. This results in higher success rates and a better customer experience. To be able to provide easier feedback, we have started a poll section of the forum where you are able to easily provide feedback to some thoughts we have. Help us improve PamFax here.

Another topic for us is integration. We think that PamFax users will want to have access to PamFax from other applications as well. So currently development is working on integrating PamFax in Facebook, Salesforce.com and in the Vista Sidebar. The integration will focus on providing information currently available in the Portal in other platforms. This will enable a PamFax user to have an overview of his fax account from multiple locations. Stay tuned for more information.