Articles tagged with ‘improvement’
Based on feedback from users we were able to address some issues and have released a new hotfix (4.6.0.56) for Pamela Basic, Standard, Professional and Business. Pamela Call Recorder is not effected although we do plan a hotfix sometime soon.
Changes:
Bugfix: Recording did not appear in recording list when connection to Skype was lost.
Bugfix: Recording did not appear in recording list when a new call was received during an active recording.
Bugfix: On Windows7 there was an error when recording Skype video when the Skype window was outside the desktop area.
Bugfix: Potential crash at the end of a call recording.
Change: Call recording warning disabled by default.
Change: Major improvements in audio engine of Pamela which improves the performance of Pamela.
To update just open Pamela and click on the Help menu and then “Check for update”. This will provide you with the correct update version. Download and run the setup which will update Pamela to the latest version. All your data and settings will remain untouched.
Note that upgrades are free for our free and license customers.
Written by Dick on 11. March 2010 in category Pamela for Skype
On Friday the 13th (yeah, what a date!), we released updated version of the Pamela for Skype products. Based on feedback collected as well as crash reports we were able to further decrease the application crash rate.
The changes are:
Bugfix: Improvements in call start/stop detection
Bugfix: Playing large MP3 files in Emotion Player could crash Pamela
Bugfix: Adding certain MP3 files to Emotion Player crashes Pamela – added improved MP3 file type compatibility
Bugfix: When installing Pamela on Windows2000, MP3 and WMA formats are disabled for compatibility reasons
Bugfix: Resolved more potential crash situations
Written by Dick on 16. November 2009 in category Pamela for Skype
Today we released the second hotfix for Pamela. This update includes the following:
Feature: Added WMA support so audio recordings can be in WMA format
Bugfix: Pamela 4.6.0.28 does not always recognize active call
Bugfix: Automatic inbound/outbound recording not reliably working
Bugfix: Memory usage optimizations in audio recording
Bugfix: On Windows 7 Pamela did not register MP3 correcty
Bugfix: Resolved potential crash situations
Bugfix: Video recording optimizations
Change: Improved error message texts
Change: Added a default setting for proxy ports
Change: Auto Skype Mood and Status change is now disabled by default
We made corrections for Windows 7 and also disabled by default the feature to change the Skype Mood and Status during a call. It seemed that Pamela was not always receiving the information that the call had ended and thus Pamela was not able to change the Mood and Status back to what it was before. We assume that Windows Messaging (the communication channel used by Skype API) is responsible for this. We are looking at how to resolve this with some changes.
Besides stability fixes in various areas, this hotfix also adds a new feature which is support for Windows Media Audio format (WMA). In case where you don’t want to use MP3 you can set Pamela to record in WMA format which is also compressed and easy to handle.
You can upgrade for free by downloading the latest version. Just open Pamela and click on “Help” and then “Check for update”. Download and run the installer which will upgrade your Pamela to the latest version.
Written by Dick on 3. November 2009 in category Pamela for Skype
The office improvement goes pretty well. Some rooms look very chaotic and dirty for some time:
Read more..
Written by Christoph on 12. October 2009 in category General News
Today we released the first hotfix of Pamela 4.6. based on feedback after launch we have incorporated this and other feature requests in this release. In detail all the changes below:
Feature: Info when user clicks “play” button during a call
Feature: Added additional variables to format the call recording file name
Bugfix: Mood editor showed wrong # of remaining characters when copying text into editor
Bugfix: Language editor set to max # of characters to prevent crash when loading the LNG file
Bugfix: Mood editor tooltips are now translated
Bugfix: “Minimize Pamela at video recording start” option is not saved after exiting Pamela
Bugfix: Sometimes error message dialogs were not in focus and thus not visible for user
Bugfix: Custom record full desktop had disabled record button
Bugfix: Fixed crash in custom video recording on removing webcam
Bugfix: Fixed an issue where Pamela would stop video recording after about 4 minutes
Change: Start external application entry box expanded to 256 characters
Change: Options: all port setting maxed to 65535
Change: Removed the cut off “Not…” text from list view
Change: Considerable speed improvements and lower CPU usage when recording Skype video
In addition we were able to significantly decrease the CPU usage when recording Skype video.
If you want to update, open the main Pamela window and click on “Help” and “Check for new version”. Alternatively you can visit the website and download. Make sure you download the same version as you have.
Written by Dick on 9. October 2009 in category Pamela for Skype
From time to time, every office needs some new paint. Now it’s time to get some fresh color into our main offices in Ebstorf, Germany. Every wall and ceiling gets new paint and then every room gets a new floor (some nice wood) as well. As we are a young and innovative company that has no time to loose, we are all still working in the offices while the painters paint around us 
Some pictures of the work in progress:
Read more..
Written by Christoph on 1. October 2009 in category General News
Today we released a pretty significant update which bumps up the version to 2.0.10.16. The main focus is performance and stability improvement. Below a list of the changes. The server part requires no update on your computer. The PamFax Windows version does require a manual download and install if you are effected by the issues listed here.
Changelog:
PamFax Server Platform 2.0.10
Fixed: Removed flash document uploader for improved reliability
Fixed: Macintosh application could hang when uploading same file again
Fixed: Issues from error logs and automatic reporting. Improved stability
Fixed: Bug when hovering on submenu-items in portal
Fixed: Missing prices/countries on rates page in PamFax Portal
Fixed: Display of incorrect Skype country for some Macintosh users
Fixed: Hopefully fixed bug with pending faxes where payment was done after the fax was submitted
Change: Changed zone calculation for service and mobile numbers
Change: Added notification settings explanation
Change: Unpaid faxes are deleted after 3 days (was 30 before)
Change: Removed some fax-in area codes (provider related, service level could not be guaranteed)
PamFax application 2.0.x.16 (PamFax Windows only)
Fixed: Installer no longer flashes but downloads all files at once
Change: Removed check if Flash is installed
Change: Updated scanner module with better scanner support
Feature: Availability of a full install package which does not download anything (Link: http://www.pamfax.biz/PamFaxFullInstaller.exe)
Vista Sidebar Gadget 2.0.0.11
Feature: Added PamFax inbox so you can see incoming faxes
Feature: Added auto-update function
Fixed: Occasional disconnect with “server error”
Written by Dick on 10. July 2009 in category PamFax
Based on feedback and system logs we have compiled another PamFax update to address some issues found since the last update.
The new server build version is: .8 (In the PamFax application you will see the version as: 2.0.8.15). Note that we did release a new application version which fixes a scanner issue in Windows but we are not pushing the version to the existing customers. You can update easily by just downloading the installer package from www.pamfax.biz.
One major workflow change we made is that when you install PamFax for the first time you are asked to define a password for direct PamFax portal access. In the past we’ve learned that asking for then when users access the portal creates confusion so we added this to this release. This way PamFax users will always have a password to access the portal. Users that did not have a password will be asked for at next start of PamFax.
The changes we made today are:
Feature: A fax to multiple recipients can be canceled/deleted in the PamFax Portal
Feature: Define PamFax password on first start
Bugfix Mac: Skype language detection in PamFax Mac could hang PamFax
Bugfix Windows: When sending a document via “Send To”, via printer driver or Office toolbar the upload could fail
Bugfix: Added improved support for right to left languages on cover page
Bugfix: Minor IE8 issue fixed when cancelling/deleting faxes from the PamFax Portal
Bugfix: Upload button broken in IE7 and IE8 when clicking “back” on number entry page
Bugfix: In PamFax for Facebook clicking on “Send Fax” triggers “Launch Application” dialog instead of sending the fax
We also added the usual minor fixes and improvements. As we have more and more users submitting multiple recipient faxes we added a function to the portal which allows you to cancel these faxes at once. Till now you had to delete each individual number which could be a very tiresome task.
Written by Dick on 18. June 2009 in category PamConsult
We’ve just pushed out the second server and first user application update out to the live systems. Since the launch on April 27, we’ve had a lot of good but also some critical feedback. We’re analyzed the feedback carefully and prepared the two updates. By the way, you can always see the server and local application version in the bottom left corner of the PamFax application window. The second digit from the right is the server version number and the furtest right is the local PamFax application number. The server number may change without an application update which means we released an update to the server.
The changes we made in server version 2.0.2.x were mainly focussed on fixing some key backend issues like login problems, stability and performance.
The changes made in todays release (2.0.3.x) are:
- Local PamFax application: Improved printer driver (Windows)
- Local PamFax application: Installer shows real filenames (Windows)
- Local PamFax application: No more installer timeouts (Windows)
- Server: Improved “forgot password” function on Portal login page
- Server: Fixed IE7 compatibility (send faxes + buy credit from portal)
- Server: Portal login issues resolved
- Server: Added about box in client
- Server: Fixed handling of large files (> 10mb)
Windows users will be prompted for an automatic update when you start PamFax.
With this update we have addressed the most mentioned issues. However as we continue to strive for perfectionism, please keep the feedback coming via our helpdesk system.
We are currently collecting the feedback and checking the servers intensively for further improvements. The main points of focus, besides bugfixing, will be:
- Further increase PamFax application performance (startup and responsiveness)
- Roll out improved fax conversion systems
On the conversion servers we already have achieved remarkable results which I will share with you soon. We are coming closer and closer to our objective to make a fax come out as if it is a printed document.
Written by Dick on 6. May 2009 in category General News, PamFax
Since the initial release of Pamela in February 2005 and after the last main release in May 2008, we now released Pamela for Skype version 4.5.
4.5 has some new features and changes which I will describe in this post.
The new version has two new main functions: Call Scheduler and Auto Conference Call Manager
Call Scheduler: This function allows you to schedule Skype calls and Pamela will popup a reminder at the preset time before the call is supposed to happen. The call scheduler has several options like recurring calls (great for those weekly/monthly calls). When a call notification is shown you can easily click on an icon which initiates the call for you.
Conference Call Manager: With this tool you can remotely start conference calls, bookmark conference calls or join calls. The situation of use would be where you are to start a conference call but need to attend other business. In this case you can define that when a particular Skype user calls you that Pamela creates the conference call (and you can record it also). The same works for outbound calls, you call a collegue and Pamela will create the conference call for you. You can also click on a call button and Pamela will automatically create a conference call with all people you have defined in the group.
In addition we have done major redesign of the birthday section which now shows a list of all past, current and future birthdays of your contacts. Those that do not have a date set in the Skype profile do not show obviously. New is also the option to customize the standard birthday chat greeting message before sending it.
We’ve had requests from people who installed Pamela on another computer, to be able to import older recordings. This function has been added to 4.5 and you can now easily import recordings into Pamela.
The video recording component, although not yet there where we want it to be, has been improved. Many had issues with Pamela unable to locate the Skype video, this has been fixed. Stay tuned for more development here.
The sound options in Pamela have been simplified as the configuration in 4.0 was very technical and many could not figure out how that worked.
The audio engine in Pamela has been updated and performs better. We have also achieved considerable performance improvements when starting Pamela.
Furthermore icons have been updated for better clearity. Menus have been resorted so they are more logical. Some settings regarding default setting of various options changed based on user feedback.
If you are a current Pamela user (not Call Recorder!), you can upgrade for free by downloading the latest version. To do that open Pamela and click on the Help menu and then “Check for update”. Download the new 4.5 version and run the installer. There is no need to uninstall Pamela for the upgrade.
We hope you enjoy the features of Pamela.
Written by Dick on 5. March 2009 in category General News, Pamela for Skype
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