Articles tagged with ‘improvement’
Work has finished on performance improvement for our online eBay channel available on all Philips Net.TV devices.
By now over 1.3 million sets are active in the market and all of them can access our eBay channel and enjoy a rich eBay experience by Jaast.
Usage has grown fast. Philips and us have monitored where to do improvements. We’re happy to announce these are now completed. The results are very impressive.
On the older TVs the improvement is 42% faster loading and with the newer TVs (which have a higher performance Net.TV module) the improvement is a whopping 68%.
As a result the Philips user will enjoy significant shorter application loading time and an increased responsiveness of the application overall.
Written by Dick on 4. August 2010 in category Jaast Digital Home Solutions
The team is still working on ironing out left overs from the update. Although we have tested everything in an offline environment, going live with it usually uncovers new areas of improvement.
We have now fixed the last issues with our shop system. You may have noticed that purchasing was partially not possible – this was caused by changes on the cluster regarding the https used for the shop.
The other main area we are now working on is increasing the performance of the cluster system. Jointly with the hosting company we are going to improve speed. We are not satisfied with the performance, it takes too long to load certain pages. This is annoying and will be fixed with high priority.
Other then that we have resolved the issues present right after we went live with PamFax3 and are seeing that the platform is performing really well with processing fax jobs. As I wrote in an earlier post, the fax delivery performance was one of the main goals that led to the new architecture of PamFax3 – and it is clear that our team has done their homework correctly!
Written by Dick on 20. May 2010 in category PamFax
We’ve made it, PamFax3 is alive and kicking!
This time it was much longer than we had even dreamt of, but this was caused by a few server settings which our hosting partner fixed.
Thanks for hanging in during the upgrade process. I know some of you had a hard time when PamFax was offline.
Let me explain a bit why this update was so important and complex.
It all started last week when our hoster updated our server park to a full load balanced cluster. This was needed to cope with the increase in traffic we have had the past year. PamFax3 is much more efficient when it comes to scaling up so we decided now is a good time to put new hardware in as we need to do the upgrade anyway.
Then after the upgrade there were settings to be checked, etc. This took time. Then on Monday late afternoon (European time), we took PamFax offline. The team started to convert the databases and migrate users data to the new system. This is a huge amount of data so it took time. We unfortunately had to take PamFax offline to do this.
We did the databse conversion with the help of Amazon EC2 cloud servers, we had up to 15 running at a time!
After this we upgraded the core systems. These being the various modules PamFax consists of. PamFax3 is a complete new development and not a mere upgrade as the version number might imply.
Based on our experience and close monitoring of the PamFax2 system, we started designing PamFax3 back in summer last year. We wanted to have a very modular and scalable system which is able to process a lot of data and grow with us. We designed the system from scratch with these and other requirements in mind.
So, after the usual birth pains we’re now up and running. Thank you for hanging in during the upgrade process, I know it was not easy for some of you. I still hope you will forgive us this time as we do not do updates regularly (last one was PamFax2 in April 2009). We designed PamFax3 in such a way that we do not anticipate having to take the system down anymore!
You may now ask, what does PamFax3 offer? Well, first of all blazing fast fax delivery. In addition we redid the PamFax Portal design to be easier to use. There is also a new login/sign up screen. You can now login with your OpenID, Facebook, Twitter, Gmail and a bunch of other accounts. In addition many small improvements and features were added. The PamFax BCP was renamed to “My Company” to make the company group faxing capability a bit clearer.
Last but not least, in June/July we will also be adding a new client application of PamFax for Android.
For partners we now have the PamFax API, this allows you to fully embed the PamFax functionality easily and quickly into your application or device. We already have a few project going and plan to announce them soon. If you are interested to join, let us know. The same faxing cost model applies to the API as when using PamFax – however no additional charges are made when using the API.
We are very excited to have PamFax3 and hope you will enjoy our efforts. We’re back now with a very powerful platform and based on it we have many plans and ideas for new stuff. Stay tuned!
Written by Dick on 18. May 2010 in category PamFax
We have been a bit silent on what we are doing with Pamela for Skype, so here a short update on what is happening.
During the past years we have consistantly improved the audio and video recording system in Pamela. In Pamela 4.6 some major improvements were done in the video recording system.
However, we still see that some areas of the audio recorder can be improved. The core engine we’re using there is already a bit older so we thought it is time for an overhaul.
Pamela 4.7 will have a complete new recording code module on which the audio and video recording will be based. This core system will perform a lot better and also use even less CPU as 4.6. This is one of the main objectives, improve performance and at the same time “modulize” the engine so that we are flexible to expand it in future.
Talking about future, we will be starting the development of Pamela5 as soon as 4.7 is out the door. I can’t say too much except that Pamela5 will be a massive change from what Pamela has been offering till today. You will not loose any functionality but there will be a lot of very interesting new things. I’m sure you’ll like the new approach and idea. More on this later!
Written by Dick on 4. May 2010 in category Pamela for Skype
Based on feedback from users we were able to address some issues and have released a new hotfix (4.6.0.56) for Pamela Basic, Standard, Professional and Business. Pamela Call Recorder is not effected although we do plan a hotfix sometime soon.
Changes:
Bugfix: Recording did not appear in recording list when connection to Skype was lost.
Bugfix: Recording did not appear in recording list when a new call was received during an active recording.
Bugfix: On Windows7 there was an error when recording Skype video when the Skype window was outside the desktop area.
Bugfix: Potential crash at the end of a call recording.
Change: Call recording warning disabled by default.
Change: Major improvements in audio engine of Pamela which improves the performance of Pamela.
To update just open Pamela and click on the Help menu and then “Check for update”. This will provide you with the correct update version. Download and run the setup which will update Pamela to the latest version. All your data and settings will remain untouched.
Note that upgrades are free for our free and license customers.
Written by Dick on 11. March 2010 in category Pamela for Skype
On Friday the 13th (yeah, what a date!), we released updated version of the Pamela for Skype products. Based on feedback collected as well as crash reports we were able to further decrease the application crash rate.
The changes are:
Bugfix: Improvements in call start/stop detection
Bugfix: Playing large MP3 files in Emotion Player could crash Pamela
Bugfix: Adding certain MP3 files to Emotion Player crashes Pamela – added improved MP3 file type compatibility
Bugfix: When installing Pamela on Windows2000, MP3 and WMA formats are disabled for compatibility reasons
Bugfix: Resolved more potential crash situations
Written by Dick on 16. November 2009 in category Pamela for Skype
Today we released the second hotfix for Pamela. This update includes the following:
Feature: Added WMA support so audio recordings can be in WMA format
Bugfix: Pamela 4.6.0.28 does not always recognize active call
Bugfix: Automatic inbound/outbound recording not reliably working
Bugfix: Memory usage optimizations in audio recording
Bugfix: On Windows 7 Pamela did not register MP3 correcty
Bugfix: Resolved potential crash situations
Bugfix: Video recording optimizations
Change: Improved error message texts
Change: Added a default setting for proxy ports
Change: Auto Skype Mood and Status change is now disabled by default
We made corrections for Windows 7 and also disabled by default the feature to change the Skype Mood and Status during a call. It seemed that Pamela was not always receiving the information that the call had ended and thus Pamela was not able to change the Mood and Status back to what it was before. We assume that Windows Messaging (the communication channel used by Skype API) is responsible for this. We are looking at how to resolve this with some changes.
Besides stability fixes in various areas, this hotfix also adds a new feature which is support for Windows Media Audio format (WMA). In case where you don’t want to use MP3 you can set Pamela to record in WMA format which is also compressed and easy to handle.
You can upgrade for free by downloading the latest version. Just open Pamela and click on “Help” and then “Check for update”. Download and run the installer which will upgrade your Pamela to the latest version.
Written by Dick on 3. November 2009 in category Pamela for Skype
The office improvement goes pretty well. Some rooms look very chaotic and dirty for some time:
Read more..
Written by Christoph on 12. October 2009 in category General News
Today we released the first hotfix of Pamela 4.6. based on feedback after launch we have incorporated this and other feature requests in this release. In detail all the changes below:
Feature: Info when user clicks “play” button during a call
Feature: Added additional variables to format the call recording file name
Bugfix: Mood editor showed wrong # of remaining characters when copying text into editor
Bugfix: Language editor set to max # of characters to prevent crash when loading the LNG file
Bugfix: Mood editor tooltips are now translated
Bugfix: “Minimize Pamela at video recording start” option is not saved after exiting Pamela
Bugfix: Sometimes error message dialogs were not in focus and thus not visible for user
Bugfix: Custom record full desktop had disabled record button
Bugfix: Fixed crash in custom video recording on removing webcam
Bugfix: Fixed an issue where Pamela would stop video recording after about 4 minutes
Change: Start external application entry box expanded to 256 characters
Change: Options: all port setting maxed to 65535
Change: Removed the cut off “Not…” text from list view
Change: Considerable speed improvements and lower CPU usage when recording Skype video
In addition we were able to significantly decrease the CPU usage when recording Skype video.
If you want to update, open the main Pamela window and click on “Help” and “Check for new version”. Alternatively you can visit the website and download. Make sure you download the same version as you have.
Written by Dick on 9. October 2009 in category Pamela for Skype
From time to time, every office needs some new paint. Now it’s time to get some fresh color into our main offices in Ebstorf, Germany. Every wall and ceiling gets new paint and then every room gets a new floor (some nice wood) as well. As we are a young and innovative company that has no time to loose, we are all still working in the offices while the painters paint around us 
Some pictures of the work in progress:
Read more..
Written by Christoph on 1. October 2009 in category General News
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