Articles tagged with ‘easier’
We have just updated PamFax in the backend to version 2.0.14 tonight.
This update includes the following changes:
- Improved performance
- Fixed file upload for multiple files
- Added dashboard page in portal
- Improved website
- Optimized transmission reports
- Added “only send notification if an error occurs” setting to notification options
- Fixed relogin issue after sending a fax from Portal
- Group notification checked by default if more then one recipient
- Startup hint “unsent faxes” shows count of faxes, not recipients
- Improved “set password” dialog on first start
- “sent” time is only shown when fax was sent, not while it’s processed
- Improved Facebook and Salesforce.com plugin. i.e. now also show faxes from inbox
Read more..
Written by Christoph on 3. October 2009 in category PamFax
In our efforts to re-brand all our websites in our new corporate design, we have now updated PamNews.com to a new and shiny design. We hope that this makes it easier to find all information you are looking for.
Want to see how the blog looked before the update? Here you are:
Any comments are welcome.
Written by Christoph on 1. October 2009 in category General News
We have updated the Pamela website www.pamela.biz to a complete new look:
We made the whole site much nicer then it was before and improved the usability a lot. It’s now much easier to get the information you are looking for about Pamela and to download and then order Pamela.
The website is now also available in german. If your browser is set to german, the page will automatically open in german. But you can also switch between the languages in the bottom right corner.
Any comments are welcome.
Written by Christoph on 14. September 2009 in category Pamela for Skype
Just want to post a quick update on where we are with the new PamFax 2.0 release. As mentioned earlier this is a major update with the following changes.
- Support (finally) for Macintosh
- Fax-In as part of the new Pro Plan covering 27 countries
- Complete redesigned PamFax application user interface for easier fax submission and managment
- New portal design
- Multi document sending
- Also works without Skype Extras Manager (Skype Credit then not supported)
- Country upgrades to cheaper zones
- Significant page price drop
We are on track for a tentative lauch on April 27.
For existing users it is important to know that we will allow existing PamFax Pro subscribers to upgrade to the new plan which includes a fax-in number from one of the 27 countries. As soon as we release PamFax 2.0 all 1.0 users will be upgraded automatically at next application start. Obviously the new page rates will apply to existing credit balances.
Attached two screenshots of what the new application looks like.
Written by Dick on 14. April 2009 in category General News,PamFax
We just updated the FAQ system (= Frequently Asked Questions) on the PamFax website. It’s now much easier to find an answer to a question. My favourite feature is the immediate display of the matching answers while you type the keyword(s) you are looking for:
PamFax FAQ search
Another great new feature are the RSS feeds for the FAQ entries. So you can add the RSS feed to your RSS reader and never miss a new answer to a common problem.
Just try it out on your own: PamFax FAQ
Written by Christoph on 29. October 2008 in category PamFax
We recently upgraded our store on Pamela-Systems to a complete new system. The platform is the same as we have already been using with PamFax. Obviously we had to migrate a lot of legacy and this took us a bit longer then we had anticipated.
The new store is much simpler to navigate and find your way around. In addition it finally provides decent multi-currency support and can handle a large number of credit card processing systems. We still have PayPal but we replaced 2CheckOut with Worldpay. We added Google Checkout who are the only ones that offer Amex support and a really simple and easy payment process. In future we might look at adding systems for particular countries.
The store layout is much cleaner and we have been able to add more license packs, now also for Pamela Call Recorder. Each product can be viewed in detail, you can see exactly what a particular edition offers, what the requirements are and there is even a direct download option. In the past this was often confusing, having the download and purchase on separate pages – people occasionally purchased the wrong license. This should improve with the new store.
The backend side has also improved, you can now login to your account and see your purchase history. The system also provides you with the ability to lookup your activation key and download an invoice for your purchase. For companies within EU we offer the ability to enter the EU-VAT number and purchase without VAT.
The upgrade process has also significantly improved. You login to the store, select a product from the upgrade category, enter your old activation key at checkout and the previous paid price is subtracted from the basket. You only pay the difference. Note though that the entered key is disabled afterwards.
So, with this upgrade we hope you will find it easier to find the right product, with the right currency which fits your need. As always, any comments are greatly appreciated.
Written by Dick on 9. October 2008 in category General News,Pamela for Skype
Beginning this year we have founded the “Scendix Software GmbH” which focusses on selling our “off the shelf” software products like Pamela, Call Recorder, mcePhone, etc.
As of October 1st, Pamela has been switched over to this new company. In addition we upgraded the Pamela Store to a complete new solution. After 2 years of working with the old store, we now have a real solid platform. The PamFax store already uses the new system.
The new store provides a much better shopping experience as products are grouped better with detailed descriptions, requirements and direct download possibility. Now we are able to offer license packs for all products. Support for multi currency is built in. The new system provides you with an account login area where you can retrieve your activation code as well as download an invoice. Upgrading Pamela is also a lot easier. In addition the new platform allows us to do promotions and affiliate deals much simpler, so stay tuned!
Written by Dick on 6. October 2008 in category Pamela for Skype
We released a new server update and this time also an update for the local PamFax Extra application (available in Skype under Tools, Do More).
The highlights of the update are:
- Redesigned first page in PamFax application for easier start.
- Resend fax option added to portal. This is nice as it allows you to resend failed faxes easily.
- Added more conversion server power.
- If a document can not be converted to PDF due to issues in the document, there is now a gracious refund process.
- Fixed a Vista UAC issue when Skype is started by PamFax after installing PamFax.
Besides the above we also did the normal set of minor bug fixing and improvements here and there.
Some screenshots:
Your PamFax application will be auto-updated once Skype have released the new version to the Skype Extras Gallery.
Very soon we will be posting about another cool new function we will be adding. This time it will be about integration of PamFax in Facebook, Salesforce.com and in the Vista SideBar. Stay tuned!
Written by Dick on 3. June 2008 in category PamFax
We have reached the 35.000 user mark. This means our growth is strong and the user base in growing proportionally. The number of new users per day is increasing too. When we started back in August 2007 we had about 30 new customers per day and now we are coming close to 300!
We see the user base growing as well as the number of processed fax jobs/sent pages.
We are constantly monitoring the system and customer feedback and apply the learnings to new releases. We have done a lot to provide better and clearer feedback to PamFax users regarding error situations and how to resolve them. This results in higher success rates and a better customer experience. To be able to provide easier feedback, we have started a poll section of the forum where you are able to easily provide feedback to some thoughts we have. Help us improve PamFax here.
Another topic for us is integration. We think that PamFax users will want to have access to PamFax from other applications as well. So currently development is working on integrating PamFax in Facebook, Salesforce.com and in the Vista Sidebar. The integration will focus on providing information currently available in the Portal in other platforms. This will enable a PamFax user to have an overview of his fax account from multiple locations. Stay tuned for more information.
Written by Dick on 29. May 2008 in category PamFax
We are adding full localisation of country names to PamFax which makes it easier for your to select the country code when sending a fax.
With the next server release we will be adding the localisations and a check where PamFax will show a dialog in case you have entered a country code that differs from the default country code from Skype. This is added because we have seen that sometimes people forget to add the country code and then ending up with a fax failure. We will also be adding a hint text in the fax number entry box, similar to what Skype has.
Stay tuned for more good stuff to come soon!
Written by Dick on 8. May 2008 in category PamFax
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