We are proud to announce the availability of the Chinese Yuan (RMB) currency in the Pamela shop (the Pamela for Skype call and video recording solution) and PamFax shop (the easiest online fax solution).
Please note that the currency is only available for China and Malaysian residents.
Written by Dick on 22. April 2010 in category PamFax,Pamela for Skype
We have just updated PamFax in the backend to version 2.0.14 tonight.
This update includes the following changes:
- Improved performance
- Fixed file upload for multiple files
- Added dashboard page in portal
- Improved website
- Optimized transmission reports
- Added “only send notification if an error occurs” setting to notification options
- Fixed relogin issue after sending a fax from Portal
- Group notification checked by default if more then one recipient
- Startup hint “unsent faxes” shows count of faxes, not recipients
- Improved “set password” dialog on first start
- “sent” time is only shown when fax was sent, not while it’s processed
- Improved Facebook and Salesforce.com plugin. i.e. now also show faxes from inbox
Read more..
Written by Christoph on 3. October 2009 in category PamFax
We just updated the PamFax servers to a new server build (.12). The changes in this release were mainly around time zones, languages and currencies. We’ve had feedback were people had a hard time to set & change the time zone, language and currency in PamFax. So this server release adds a lot of automation. E.g. when you install PamFax for the first time, the system will automatically recognize based on a few factors what country you are in and presets the PamFax settings accordingly. New in this release is that you can change these settings individually in the PamFax portal.
We also did some changes to the website at www.pamfax.biz. New is a twitter feed on the home page as well as some other minor changes.
Detailed changelog:
- Fixed: Empty inbox bug
- Fixed: Error when saving settings containing some special characters
- Fixed: Missing fax-in email notifications
- Fixed: Rounding issue in DRM calculation for Skype payments
- Change: Timezone detection algorithm and date/time formatting routines
- Feature: Added automatic country/timezone/language/currency detection for non-Skype users
- Feature: Change localization settings in portal
Note: No application update is required with this update.
Written by Dick on 13. August 2009 in category PamFax
We recently upgraded our store on Pamela-Systems to a complete new system. The platform is the same as we have already been using with PamFax. Obviously we had to migrate a lot of legacy and this took us a bit longer then we had anticipated.
The new store is much simpler to navigate and find your way around. In addition it finally provides decent multi-currency support and can handle a large number of credit card processing systems. We still have PayPal but we replaced 2CheckOut with Worldpay. We added Google Checkout who are the only ones that offer Amex support and a really simple and easy payment process. In future we might look at adding systems for particular countries.
The store layout is much cleaner and we have been able to add more license packs, now also for Pamela Call Recorder. Each product can be viewed in detail, you can see exactly what a particular edition offers, what the requirements are and there is even a direct download option. In the past this was often confusing, having the download and purchase on separate pages – people occasionally purchased the wrong license. This should improve with the new store.
The backend side has also improved, you can now login to your account and see your purchase history. The system also provides you with the ability to lookup your activation key and download an invoice for your purchase. For companies within EU we offer the ability to enter the EU-VAT number and purchase without VAT.
The upgrade process has also significantly improved. You login to the store, select a product from the upgrade category, enter your old activation key at checkout and the previous paid price is subtracted from the basket. You only pay the difference. Note though that the entered key is disabled afterwards.

So, with this upgrade we hope you will find it easier to find the right product, with the right currency which fits your need. As always, any comments are greatly appreciated.
Written by Dick on 9. October 2008 in category General News,Pamela for Skype
Beginning this year we have founded the “Scendix Software GmbH” which focusses on selling our “off the shelf” software products like Pamela, Call Recorder, mcePhone, etc.
As of October 1st, Pamela has been switched over to this new company. In addition we upgraded the Pamela Store to a complete new solution. After 2 years of working with the old store, we now have a real solid platform. The PamFax store already uses the new system.
The new store provides a much better shopping experience as products are grouped better with detailed descriptions, requirements and direct download possibility. Now we are able to offer license packs for all products. Support for multi currency is built in. The new system provides you with an account login area where you can retrieve your activation code as well as download an invoice. Upgrading Pamela is also a lot easier. In addition the new platform allows us to do promotions and affiliate deals much simpler, so stay tuned!
Written by Dick on 6. October 2008 in category Pamela for Skype
After months of work and testing, we released a major PamFax update yesterday. We worked hard to upgrade the whole system to a new framework “under the hood”. This enables us to add new features better and a lot faster in the future.
But we also added some new features for you:
- PamFax Business Control Panel: With the PamFax Business Control Panel (also called “BCP”), you can group multiple PamFax users together and control the credits of these users from one account. This is perfect for companies, where only one user buys all the PamFax Credit and controls how many credit the employees get. You can manually send PamFax Credit to the users of your BCP and also set a minimum amount of PamFax Credit your BCP users need. So now, your employees never run out of PamFax Credit and do not need to hassle with payments on their own; all payments can be done through one administrator Pamfax account.
- PamFax Vista Sidebar Gadget: With this gadget, you can see the status of your last faxes, access the PamFax Portal very quick and even start sending a fax more easy:

- Send to more recipients at once: you can now send a fax to more then 1000 recipients at once. The “multiple recipients” input box now allows to add more numbers and PamFax processes these recipient numbers much, much faster. Sending ads or invitations to lots of recipients is now a breeze with PamFax!
- New installer: We heard your requests about a more flexible installation and improved the PamFax installer: you are now able to select if you want to add desktop icons, install the PamFax printer driver and/or add the Microsoft Office toolbar buttons while installing. The installer is now localized to the major languages as well. So you should feel more comfortable when installing PamFax.
- Use Amazon payments worldwide: You can now use your credit card or other payment data stored in your Amazon account to pay for your faxes in PamFax from all over the world. This feature was introduced in PamFax only to US-citizens some time ago and is now available to everyone. Amazon payments is a very nice payment option, as there is no minimal payment amount and as it’s very secure: you do not have to give us any credit card data if you don’t want to. The payment is handled by Amazon, the faxes are processed and sent by PamFax.
We also analyzed hundreds of logs, test reports and requests to improve PamFax in a lot of minor functions. PamFax should be more stable than ever now and work faster then before.
The website was also updated: all screenshots and texts are up-to-date and the rates-page now also shows all the possibilities from the webshop and lets you select your currency. The FAQ system is currently overworked as well: expect a very flexible modern system that allows you to find the answers to your questions very easy. This will be updated on the website shortly.
Just let us know if you have any issues or other feedback.
Happy faxing!
Written by Christoph on 4. September 2008 in category PamFax