Articles tagged with ‘ai’
Today we released a PamFax server update which addresses some performance and usability issues we have seen. This update does not require you to re-install PamFax.
ChangeLog PamFax Server 2.0.11.x
- Feature: New links to check if your area code is available for a fax-in number (www.pamfax.biz/en/introduction/fax-number)
- Change: Improved rates calculation on www.pamfax.biz/rates
- Change: Deleted and unpaid faxes are not shown in portal anymore
- Fixed: Bug in document upload module
- Fixed: Bug in selectfile when cancelling open-file dialog
- Fixed: Bug where you could purchase a PamFax Pro Plan and not select an area code on the shopping checkout page
Written by Dick on 30. July 2009 in category PamFax
Today we released a pretty significant update which bumps up the version to 2.0.10.16. The main focus is performance and stability improvement. Below a list of the changes. The server part requires no update on your computer. The PamFax Windows version does require a manual download and install if you are effected by the issues listed here.
Changelog:
PamFax Server Platform 2.0.10
Fixed: Removed flash document uploader for improved reliability
Fixed: Macintosh application could hang when uploading same file again
Fixed: Issues from error logs and automatic reporting. Improved stability
Fixed: Bug when hovering on submenu-items in portal
Fixed: Missing prices/countries on rates page in PamFax Portal
Fixed: Display of incorrect Skype country for some Macintosh users
Fixed: Hopefully fixed bug with pending faxes where payment was done after the fax was submitted
Change: Changed zone calculation for service and mobile numbers
Change: Added notification settings explanation
Change: Unpaid faxes are deleted after 3 days (was 30 before)
Change: Removed some fax-in area codes (provider related, service level could not be guaranteed)
PamFax application 2.0.x.16 (PamFax Windows only)
Fixed: Installer no longer flashes but downloads all files at once
Change: Removed check if Flash is installed
Change: Updated scanner module with better scanner support
Feature: Availability of a full install package which does not download anything (Link: http://www.pamfax.biz/PamFaxFullInstaller.exe)
Vista Sidebar Gadget 2.0.0.11
Feature: Added PamFax inbox so you can see incoming faxes
Feature: Added auto-update function
Fixed: Occasional disconnect with “server error”
Written by Dick on 10. July 2009 in category PamFax
Our partner in Japan, Fusion Network Services Corporation, have started their campaign to introduce PamFax in Japan. We have jointly worked hard to prepare the launch by localizing the entire PamFax system in Japanese. Fusion is also a Skype partner and provide Skype with the local Skype-In numbers in Japan.
Fusion plan several marketing activities over the next months to introduce the PamFax solution to the market.
Further information (in Japanese) click on image below.
Our thanks to the professional team at Fusion for preparing this important launch with us.
Written by Dick on 24. June 2009 in category PamFax
Based on feedback and system logs we have compiled another PamFax update to address some issues found since the last update.
The new server build version is: .8 (In the PamFax application you will see the version as: 2.0.8.15). Note that we did release a new application version which fixes a scanner issue in Windows but we are not pushing the version to the existing customers. You can update easily by just downloading the installer package from www.pamfax.biz.
One major workflow change we made is that when you install PamFax for the first time you are asked to define a password for direct PamFax portal access. In the past we’ve learned that asking for then when users access the portal creates confusion so we added this to this release. This way PamFax users will always have a password to access the portal. Users that did not have a password will be asked for at next start of PamFax.
The changes we made today are:
Feature: A fax to multiple recipients can be canceled/deleted in the PamFax Portal
Feature: Define PamFax password on first start
Bugfix Mac: Skype language detection in PamFax Mac could hang PamFax
Bugfix Windows: When sending a document via “Send To”, via printer driver or Office toolbar the upload could fail
Bugfix: Added improved support for right to left languages on cover page
Bugfix: Minor IE8 issue fixed when cancelling/deleting faxes from the PamFax Portal
Bugfix: Upload button broken in IE7 and IE8 when clicking “back” on number entry page
Bugfix: In PamFax for Facebook clicking on “Send Fax” triggers “Launch Application” dialog instead of sending the fax
We also added the usual minor fixes and improvements. As we have more and more users submitting multiple recipient faxes we added a function to the portal which allows you to cancel these faxes at once. Till now you had to delete each individual number which could be a very tiresome task.
Written by Dick on 18. June 2009 in category PamConsult
Last night we released a server and application update for PamFax 2.0 (bringing the version number to 2.0.7.15) with the following changes.
Server
Bugfix: Faxes paid for later were sometimes not sent
Bugfix: Resending faxes from portal
Bugfix: Rmoving numbers from list of updated pricing numbers
Bugfix: Improved sending faxes to high volume of recipients
Bugfix: Fax inbox now also shows name of sender instead on “unknown” and the number
Bugfix: Fixed issue when multiple recipient list contained a blocked number
Change: Multiple recipient sending increased from 400 to 2.000 numbers
Change: Upgraded document conversion servers for improved quality of fax documents
Language: Improved Arabic language support in converter systems
Language Italian, Spanish, Polish and Japanese translations updated
Application (Windows)
Bugfix: Proxy connection is now recognized correctly
Bugfix: Updated scanner driver as not all scanners were recognized correctly
Bugfix: Reset of cached web files on setup
Bugfix: Updated setup translations (Spanish, Italian, Polish and Japanese)
Bugfix: Fixed issue with Skype toolbars
Application (Mac OSX)
Bugfix: Fixed issue with folder naming
Note that if you have the issue with the scanner driver not recognizing your scanner, you will need to download the PamFax application manually and run the installer. We are not pushing an automatic application update with this new version.
Written by Dick on 6. June 2009 in category PamConsult
A few weeks ago we have added a new module to Pamela for Skype and Pamela Call Recorder which will provide us better feedback when the application causes a crash. Unfortunately, despite all the testing, there are always situations where an application might become instable.
For this reason we decided to upgrade the reporter module. We added this to Pamela and PCR (Pamela Call Recorder) three weeks ago and have had some very good feedback. With this information we have released two new builds (versions) of Pamela and PCR and activated the auto update function too. So next time you start Pamela you should be notified that there is a new version available with the offer to download.
We have decided to push out a new release, based on feedback, every Friday. This of course only when there is enough feedback to justify this.
With this regular update cycle we want to further improve the stability of the applications to provide you with the best service possible.
On a side note, we will also release some changes to the video recording module to address some issues reported. Video remains high on the radar and we have been doing deep investigation into how to improve this function in Pamela further. Based on this research some changes will be implemented in this weeks update.
Written by Dick on 29. May 2009 in category Pamela for Skype
We’ve just pushed out the second server and first user application update out to the live systems. Since the launch on April 27, we’ve had a lot of good but also some critical feedback. We’re analyzed the feedback carefully and prepared the two updates. By the way, you can always see the server and local application version in the bottom left corner of the PamFax application window. The second digit from the right is the server version number and the furtest right is the local PamFax application number. The server number may change without an application update which means we released an update to the server.
The changes we made in server version 2.0.2.x were mainly focussed on fixing some key backend issues like login problems, stability and performance.
The changes made in todays release (2.0.3.x) are:
- Local PamFax application: Improved printer driver (Windows)
- Local PamFax application: Installer shows real filenames (Windows)
- Local PamFax application: No more installer timeouts (Windows)
- Server: Improved “forgot password” function on Portal login page
- Server: Fixed IE7 compatibility (send faxes + buy credit from portal)
- Server: Portal login issues resolved
- Server: Added about box in client
- Server: Fixed handling of large files (> 10mb)
Windows users will be prompted for an automatic update when you start PamFax.
With this update we have addressed the most mentioned issues. However as we continue to strive for perfectionism, please keep the feedback coming via our helpdesk system.
We are currently collecting the feedback and checking the servers intensively for further improvements. The main points of focus, besides bugfixing, will be:
- Further increase PamFax application performance (startup and responsiveness)
- Roll out improved fax conversion systems
On the conversion servers we already have achieved remarkable results which I will share with you soon. We are coming closer and closer to our objective to make a fax come out as if it is a printed document.
Written by Dick on 6. May 2009 in category General News,PamFax
Just want to post a quick update on where we are with the new PamFax 2.0 release. As mentioned earlier this is a major update with the following changes.
- Support (finally) for Macintosh
- Fax-In as part of the new Pro Plan covering 27 countries
- Complete redesigned PamFax application user interface for easier fax submission and managment
- New portal design
- Multi document sending
- Also works without Skype Extras Manager (Skype Credit then not supported)
- Country upgrades to cheaper zones
- Significant page price drop
We are on track for a tentative lauch on April 27.
For existing users it is important to know that we will allow existing PamFax Pro subscribers to upgrade to the new plan which includes a fax-in number from one of the 27 countries. As soon as we release PamFax 2.0 all 1.0 users will be upgraded automatically at next application start. Obviously the new page rates will apply to existing credit balances.
Attached two screenshots of what the new application looks like.
Written by Dick on 14. April 2009 in category General News,PamFax
We released new Pamela for Skype and Pamela Call Recorder updates.
In Pamela several things were fixed like a bug when recording conference calls which resulted in the recording stopping when you added a person to the conference. We also fixed the call transfer feature which was broken in 4.5.0.96. A potential crash situation after finishing a call recording was also implemented.
In addition we decided to auto upgrade the entire Pamela user base to the new version. So all users who are still using an older Pamela version will receive an automatic update notification when they start Pamela.
In Pamela Call Recorder we also fixed the conference call bug and an issue related to settings not being saved as well as some minor things. The released version is 4.5.0.50 and is available from www.pamcorder.com. The new version has an improved installation routine which now will also allow starting the call recorder from the Skype Tools, Do More menu (requirement is that Skype Extras Manager is installed).
We activated the auto update for Pamela Call Recorder as well as we think the new version has several important fixes. People starting Pamela Call Recorder with an olderversion number then 4.5.0.49 will receive an automatic update notification.
Written by Dick on 1. April 2009 in category Pamela for Skype
Since the initial release of Pamela in February 2005 and after the last main release in May 2008, we now released Pamela for Skype version 4.5.
4.5 has some new features and changes which I will describe in this post.
The new version has two new main functions: Call Scheduler and Auto Conference Call Manager
Call Scheduler: This function allows you to schedule Skype calls and Pamela will popup a reminder at the preset time before the call is supposed to happen. The call scheduler has several options like recurring calls (great for those weekly/monthly calls). When a call notification is shown you can easily click on an icon which initiates the call for you.
Conference Call Manager: With this tool you can remotely start conference calls, bookmark conference calls or join calls. The situation of use would be where you are to start a conference call but need to attend other business. In this case you can define that when a particular Skype user calls you that Pamela creates the conference call (and you can record it also). The same works for outbound calls, you call a collegue and Pamela will create the conference call for you. You can also click on a call button and Pamela will automatically create a conference call with all people you have defined in the group.
In addition we have done major redesign of the birthday section which now shows a list of all past, current and future birthdays of your contacts. Those that do not have a date set in the Skype profile do not show obviously. New is also the option to customize the standard birthday chat greeting message before sending it.
We’ve had requests from people who installed Pamela on another computer, to be able to import older recordings. This function has been added to 4.5 and you can now easily import recordings into Pamela.
The video recording component, although not yet there where we want it to be, has been improved. Many had issues with Pamela unable to locate the Skype video, this has been fixed. Stay tuned for more development here.
The sound options in Pamela have been simplified as the configuration in 4.0 was very technical and many could not figure out how that worked.
The audio engine in Pamela has been updated and performs better. We have also achieved considerable performance improvements when starting Pamela.
Furthermore icons have been updated for better clearity. Menus have been resorted so they are more logical. Some settings regarding default setting of various options changed based on user feedback.
If you are a current Pamela user (not Call Recorder!), you can upgrade for free by downloading the latest version. To do that open Pamela and click on the Help menu and then “Check for update”. Download the new 4.5 version and run the installer. There is no need to uninstall Pamela for the upgrade.
We hope you enjoy the features of Pamela.
Written by Dick on 5. March 2009 in category General News,Pamela for Skype
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