It has been a few years since we last updated the Skype for Salesforce solution.
This free Skype application provides seamless Skype integration into Salesforce application.
Skype for Salesforce offers you full Skype functionality in your Salesforce screen. You will see the online status of your Skype contacts, you will be able to call them with one click and also receive calls. For received calls with caller ID, Salesforce automatically retrieves the record of that person so you are prepared when you take the call.
You may also import your Skype contact list. This allows for easy Skype calling from Salesforce.
Conference calls are also supported and allow you to easily, directly from Salesforce, start a conference call with a few clicks.
New in the 2.1 version are
Support for Firefox browser added
Skype call transfer support added
Besides we fixed several technical issues which appeared over time.
We have updated the PamFax website to support the pinning feature available in the upcoming Internet Explorer 9 release (scheduled March 14, 2011).
‘Pinning’ is a new feature in Internet Explorer 9 for Windows 7 that allows web developers to create additional features straight into the Windows 7 superbar. Windows 7 users can pin sites to the superbar and easily access their favorite sites. Web developers can also include notification features and contextual menus.
Above you can see the links set by the PamFax website – you will be able to access the key functions directly from the Windows 7 superbar.
The home page will also look more customized with our logo in the top and adapted color schema.
Written by Dick on 28. February 2011 in category PamFax
PamFax recently started a partnership with Tropo. Tropo is a powerful yet simple API that adds Voice, SMS, Twitter, and IM (and now fax too) support to the programming languages you already know. Tropo runs on the Voxeo platform.
The folks over at Tropo have created a Ruby gem called pamfaxr and posted a few examples which show how easy it is to use fax in Tropo. There is also a cool video which shows how you can send a fax with your voice!
Click here for more information on the example and links to the sources.
We are super excited about this partnership which will allow for some very cool solutions. Hope you find the Tropo stuff interesting, definitely read the blog post and check out the stuff on GitHub.
As always, let us know what you think.
Written by Dick on 22. February 2011 in category PamFax
We have updated the PamFax system and added a few new things to further enhance your faxing experience.
A total of 80 fixes and improvements were made. Most of them are server side and thus do not require you to re-install PamFax. We do recommend a manual update if you use the PamFax for Outlook add-on (Windows application only).
The detailed list of changes are as follows.
Bugfix: Implemented fixes for Internet Explorer when viewing PamFax Portal
Bugfix: Users in Canada see currency formatted correctly and the correct country flag when entering a fax number
Bugfix: Updated version of PamFax for Outlook (crash and workflow fixes)
Bugfix: Updated Windows Gadget to address memory leak issue
Bugfix: Occasional endless “preparing preview” dialog
Bugfix: Occasional hanging wizard screens at various steps
Feature: New fax number users receive a test fax to their inbox after the number has been activated (English language users only at this time)
Feature: Added a monthly summary report to the PamFax Manager
Feature: Users with fax number can now activate auto upload incoming faxes to Dropbox, Box.net or Google Docs
Feature: New installer for Windows with simplified installation process
In addition to the above we fixed many user interface related issues.
Should you want to update to the latest PamFax for Windows version, please download it from our website. The only reason we recommend you to update is if you are using PamFax for Outlook as well.
The by far coolest feature we added is auto-upload all your incoming incoming faxes to your PamFax number to an online cloud storage provider. With this update we now provide true bi-directional document exchange! You can activate the options in the PamFax Portal under the menu “My Faxes” and “Backup”.
As always we are looking forward to hearing your feedback and suggestions how we can further improve PamFax.
Written by Dick on 3. February 2011 in category PamFax
HSV and 1. FC Köln are German soccer clubs in the Bundesliga. Hamburg SC (HSV) player Eric Maxim Choupo-Moting wanted to transfer to 1. FC Köln and the transfer documentation was received too late as the fax machine was not able to deliver the transfer documents on time at 18:00 due to a hardware failure. After 18:00 the transfer window closes and no more transfers are allowed.
Had HSV used PamFax to fax all documents, they would not have had these problems as PamFax is a reliable cloud solution without paper and hardware fax machines!
Today we released an update of Pamela to version 4.7.0.65.
Main changes are fixes for the video recording of Skype5. Skype made architectural changes and we had to make some adaptations in Pamela to provide a good video recording experience.
We also took the opportunity to fix some crash situations reported to us since the initial 4.7 release and made further improvements to the performance. You will notice this in significantly decreased startup time and much quicker reaction. The resource usage has been decreased and optimizations implemented for multi-core computers for a better performance.
Updating is free, just open the Pamela main interface and click “Help”, “Check for updates”. Download and run the installer and you’re ready!
We hope you like the updated version and as always look forward to your feedback and suggestions.
Written by Dick on 28. January 2011 in category Pamela for Skype
Scendix Software and InvisibleCRM aim to partner and add fax functionality into SalesFolder product family
Scendix Software (www.pamfax.biz), the provider of the cloud based fax solution called PamFax and InvisibleCRM (www.invisiblecrm.com), a technology provider of tools engineered to bridge the gap between enterprise and personal productivity applications, announced today that they have entered a partnership aimed to leverage PamFax functionality into SalesFolder product family, allowing users of SalesFolder to easily send and receive faxes from within native SalesFolder environment.
The new offering will allow users of SalesFolder for Salesforce.com and SalesFolder for SugarCRM to worldwide faxing of files, shared between users Desktop and Enterprise systems. “We are excited about extending the functionality of SalesFolder with PamFax.” said Dick Schiferli, Scendix Software CEO. “This is a real productivity boost for InvisibleCRM users with excellent ease of use to send any document as a fax.” he added.
“Isn’t it great to be able to not only store the invoice or agreement from my desktop directly to my CRM, but also fax it immediately to my client?”, said Vlad Voskresensky, CEO of InvisibleCRM. “Our partnership focus is to bring that value for our users to improve the work efficiency, which is always our focus.”
About PamFax
PamFax is product of Scendix Software GmbH based in Germany. Founded 2006 as a subsidiary of PamConsult GmbH (consulting and development of Web 2.0 & standard applications), with the objective to offer Skype and eBay applications and B2B integration into other applications like Salesforce.com. Among the solutions offered are Pamela for Skype (www.pamela.biz) and PamFax (www.pamfax.biz). With our brand Jaast we provide Digital Home solutions for internet enabled TV sets. Currently our interactive eBay channel is in use by Philips, Sharp and Loewe TV sets. More information about Jaast at www.jaast.com. Additional information about the parent company, PamConsult GmbH, can be found at www.pamconsult.com.
About SalesFolder
SalesFolder is technology of InvisibleCRM, a technology provider of tools engineered to increase user adoption and ROI of enterprise applications by seamlessly integrating them into the way businesspeople work every day. These tools enable users to work with their customer and corporate information, without leaving their favorite applications – Microsoft Outlook, Lotus Note and the Windows environment. InvisibleCRM was named Cool Vendor by Gartner and was an “Under the Radar” winner in 2007.
Written by Dick on 21. January 2011 in category PamFax
Read PamNews.com where we share news and updates about our products: PamFax, Pamela for Skype, Pamela Call Recorder, PamLytics for Skype, mcePhone, TapiRex, Jaast and our services company called PamConsult.
