PamFax growth stronger and stronger

We have reached the 35.000 user mark. This means our growth is strong and the user base in growing proportionally. The number of new users per day is increasing too. When we started back in August 2007 we had about 30 new customers per day and now we are coming close to 300!

We see the user base growing as well as the number of processed fax jobs/sent pages.

We are constantly monitoring the system and customer feedback and apply the learnings to new releases. We have done a lot to provide better and clearer feedback to PamFax users regarding error situations and how to resolve them. This results in higher success rates and a better customer experience. To be able to provide easier feedback, we have started a poll section of the forum where you are able to easily provide feedback to some thoughts we have. Help us improve PamFax here.

Another topic for us is integration. We think that PamFax users will want to have access to PamFax from other applications as well. So currently development is working on integrating PamFax in Facebook, Salesforce.com and in the Vista Sidebar. The integration will focus on providing information currently available in the Portal in other platforms. This will enable a PamFax user to have an overview of his fax account from multiple locations. Stay tuned for more information.