Archive for: April, 2008

PamFax is a Skype Premium Application

From today, everyone can easily access PamFax from his Skype client in the main menu under “Tools” -> “Do More”. No more searching, no more hassle. Just one click to install.

As there are only ~10 Skype addons in this menu, we are very proud to be the only company who has 2 Skype-addons in there.

The pink P is rolling :-)


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Exciting PamFax changes ahead

We are coming up to 25.000 PamFax users now and have made some decisions how to further improve the platform. In the past 9 months we have seen some issues we don’t like and which impact performance and/or system flexibility. Users have also been providing excellent and valuable feedback.

We are currently working on the following things which will result in the most significant server update since launch:

  1. A better document conversion system. Right now PamFax can accept the major formats, but we want to improve this even further. The new server system will be able to convert many more formats, offer improved character set support and also significant speed improvements when submitting a fax.
  2. Architecture improvements. We decided to re-design the server farm architecture and we will have independant running clusters in Europe and North America. This will result in better performance when loading PamFax and submitting faxes.
  3. Better local processing system. Work is done to make the process of submitting a fax less dependant of environment variables like availability of supporting servers. This will provide improved availability of the PamFax system.

In addition many more minor improvements will be added to the system with this next server update. So, stay tuned for more cool stuff and we thanks you for the feedback. Keep it coming!


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PamFax is Skype-certified

PamFax finally passed the Skype certification: Now you can be sure that this add-on for Skype does what we promise and is of high quality. The certification-team at Skype did some very intense tests of PamFax and also helped us improve PamFax.

We are very proud to welcome our fourth add-on for Skype in the “Skype certified” family: Pamela for Skype was the first add-on that passed this certification by Skype at all, then our mcePhone for Skype was the second one, Pamela Call Recorder for Skype (which is also Skype Premium directly under Tools -> Do More in every Skype) and now there is also PamFax for Skype as Skype certified add-on application.

Is there any other company out there which has 4 Skype add-ons certified by Skype?


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New Pamela for Skype on the horizon

We are currently finalising the next Pamela version, 4.1.

New will be a Skype call scheduler. Ever since I use Skype for calling I have missed a feature that enables me to manage my calls. I promise to call someone back and need to do this in Outlook or pen and paper. After plastering my screen with notes, we decided it is time to add this to Pamela. It has turned out to be a pretty cool feature with a wealth of flexibility.

call-scheduler.gif

The second major feature is a tool that helps you manage Skype conference calls more easier. I’ve always found it annoying not to be able to save a conference call with fixed participant list and start with one click. Also we’ve had requests from people who live in a different timezone from their headoffice and who want to initiate and record conference calls. Pamela 4.1 will offer all of this in a sleek function called Auto Conference Manager.

In addition we decided to change the audio engine for more simpler handling. Also to address some incompatibility issues with Ulead packages. And we have done some work on the video recording part and redone the language editor. You will also notice the new hints in options and other places that help you with what needs to be entered.

Stay tuned for the release!


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